Privacy Policy

At W.P.E.S. LLC (operating as WP Exterior Services, headquartered in Elk Park, NC 28622), your privacy is of paramount importance to us. This Privacy Policy details our practices concerning information collection, use, and protection when you visit our website (wpexteriorservicesllc.com) or communicate with us by telephone.

1. Information We Collect

Because our website operates on a direct telephone communication model, we do not require visitors to submit online contact forms or create accounts. Information collected is limited to:

• Direct Communications: When you call our office at (321) 485-9911, you may voluntarily share your name, phone number, property address, and service details to schedule an on-site estimate or emergency service.
• Website Analytics: Standard server logs and anonymized technical data (such as browser type, operating system, and pages visited) may be collected to ensure site security and proper technical operation.

2. How We Use Your Information

Any information you provide is used strictly for legitimate business purposes:

• To evaluate your property's exterior drainage and provide accurate estimates.
• To coordinate on-site installation, repair, cleaning, or emergency dispatch.
• To send before-and-after photo documentation and invoices upon completion.

3. Information Sharing and Disclosure

We never sell, rent, lease, or trade your personal information with third-party marketers or data brokers. Information is only shared when necessary to fulfill your service (e.g., coordinate delivery of materials to your property) or comply with applicable North Carolina and federal law.

4. Data Security

We implement industry-standard administrative and technical security measures to safeguard all customer records against unauthorized access, alteration, or disclosure.

5. Contact Us Regarding Your Privacy

If you have questions about this Privacy Policy or wish to verify or update your contact information, please reach out to us directly:

W.P.E.S. LLC
Attn: Wyatt Phelps, Owner
Elk Park, NC 28622
Phone: (321) 485-9911